Effective Date: May 3, 2026 · bookings@autographexecutive.com
Autograph Executive Car Service respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, booking forms, contact forms, phone calls, text messages, email communication, and related customer service interactions.
We may collect personal information when you contact us, request a quote, book transportation, or communicate with our team. This may include:
• Full name
• Phone number
• Email address
• Pickup and drop-off locations
• Date and time of service
• Flight information, if applicable
• Vehicle preference
• Passenger count
• Concierge add-on requests
• Special instructions
• Payment-related information, when applicable
We may also collect non-personal website data such as browser type, device type, IP address, pages visited, and general website activity for analytics, security, and website improvement.
We use your information to:
• Respond to quote requests and booking inquiries
• Schedule and manage transportation services
• Communicate trip details and updates
• Monitor flight information for airport transportation
• Process payments or deposits, if applicable
• Provide customer support
• Improve our website, services, and client experience
• Maintain safety, security, and service records
• Send service-related updates or promotional messages when permitted
We do not sell your personal information. We may share limited information only when necessary to provide service, process payments, manage bookings, comply with legal obligations, or protect the safety of our clients, chauffeurs, and company. This may include trusted service providers, payment processors, technology platforms, dispatch systems, or legal authorities when required.
If online payments are accepted, payment details may be processed through a secure third-party payment provider. Autograph Executive does not store complete credit card information on its website unless specifically stated through a secure payment system.
By submitting your contact information, you authorize Autograph Executive to contact you regarding your inquiry, reservation, trip updates, scheduling, payment, or customer service matters. Message and data rates may apply for text communication. You may request to stop receiving non-essential promotional communication at any time.
Our website may use cookies, tracking pixels, analytics tools, or similar technologies to improve website performance, understand visitor behavior, and support marketing efforts. You may disable cookies through your browser settings, though some website features may not function properly.
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system is guaranteed to be completely secure. You are responsible for submitting accurate information and protecting your own devices, accounts, and passwords.
We may retain booking, contact, and service records for business, legal, tax, insurance, safety, and customer service purposes. Information is retained only as long as reasonably necessary.
You may contact us to request access to, correction of, or deletion of your personal information, subject to legal, business, or safety record requirements.
Our services are intended for adults booking transportation services. We do not knowingly collect personal information from children without the involvement of a parent, guardian, or authorized adult.
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
For privacy-related questions, contact:
Autograph Executive Car Service
Email: bookings@autographexecutive.com
